Forms-driven Business Process Optimization

Quick Facts

Challenge

Citizen satisfaction declines
while completing time-
consuming paper forms
Processing paper forms is
expensive in terms of staff,
facilities and reporting
High error rates from
handwritten forms
Data “trapped” in individual
documents vs. shared across
multiple critical systems

Solution

Straight-thru transaction
processing with electronic form
submission optimization
Web-based e-Form
management
Data integration and sharing

Result

Meet eGovernment mandates
(e-gov, e-grants, transparency,
e-reporting)
Improved citizen satisfaction
with faster response times
Improved availability and
convenience by completing
and submitting online
Eliminate redundant data entry
Data integrated directly with
existing agency databases and
processes
Reduced costs associated
with manual processing while
eliminating the costs of
printing, mailing and storing
traditional forms

State and Local Government

Meeting eGovernment Mandates while Reducing Costs, Processing
Time and Paper Storage

At state and local levels, eGovernment is not only a goal, it’s a

legislated requirement. With increasing citizen demand for

enhanced services, and cost containment, state and local

agencies need solutions that will optimize and streamline their

current processes. From County government administration to

H1N1 vaccine reporting to law enforcement, many state and

local government organizations use Formatta software to replace

manual data

processing or to place their forms online to

ignificantly reduce

operating costs and inefficiencies, while

increasing service and

productivity.

For example, Formatta’s state and local solutions provide law

enforcement officials with the ability to optimize field-based
information capture by replacing manual data entry and processing with electronic forms that
reduce costs and processing time, resulting in enhanced public safety. This allows law
enforcement officials to fight crime and operate their departments based on higher quality
information.

Additionally, Formatta is providing County Health Departments with an optimized
solution for reporting on H1N1 vaccine usage to speed replacement shipments of
the vaccine for county residents.

In today's increasingly connected business environment, the delivery of almost every product or
service involves collaboration between applications and information. By capturing, processing
and connecting information from forms and documents more effectively and efficiently, state and
local agencies can extend business processes across their entire value chain and accelerate
ROI on technology investments.

More than just an electronic version of a paper form, Formatta’s solution quickly captures,
verifies, approves and integrates data with the business critical systems used to run your
organization.

Business Process Optimization Enables
Government Mandates

Government Paperwork Elimination Act (GPEA) Requires Federal agencies use electronic
forms to conduct official business with the public

Section 508 U.S.C. 794d
Requires Federal agencies to make their electronic and information technology accessible to
people with disabilities

Electronic Signatures in Global and National Commerce Act P.L.
106-228 E-SIGN eliminates legal barriers to the use of electronic technology to form and sign
contracts

Health Insurance Portability and Accountability Act (HIPAA)
Encourages the support of standards for the electronic transmission of certain health information

Formatta Optimizes
State & Local Government Forms

Citizen Services: