Forms-driven Business Process Optimization

Quick Facts

Challenge

Secure transaction of online
form information
Automate processing of
customer surveys, forms, credit
applications, new account
forms, insurance applications,
etc.
Rapid ROI for investment
Errors from unreadable forms
and inefficient data entry

Solution

Straight-thru transaction
processing with electronic form
submission optimization
Web-based e-Form
management
Data integration and sharing

Result

Improved customer service
and satisfaction
Increased efficiency for
processing and tracking
applications
Increased compliance with
regulations and policies
Reduced costs from redundant
and inaccurate manual data
entry
Improved data accuracy
through database look-ups
and form processing rules
Support for “green” paperless-
based initiatives
Reduce time-to-billing cycles
for new accounts
Share market and customer
data

Finance and Banking

Formatta Forms Enable Online Transactions for Greater Competitive
Advantage

he financial services industry is undergoing a dramatic

transformation. Financial service organizations of all types —

from

commercial banks to lenders, credit unions, insurance

companies, community banks and investment firms — are

experiencing the effects of an increasing number of regulatory

mandates and downward pressure on profit margins from

increasing competition.

Business processes based on paper and manual routing are

expensive and cannot deliver the speed and service that

customers demand. This means that financial companies have

much to gain from the implementation of electronic form-driven

processes that reduce time spent on administrative tasks and have an immediate impact on
the bottom line.

Data security is critical for these organizations. Formatta provides a secure method of
distributing content which prevents third party manipulation of data and a secure method of
distributing data.

More than just an electronic version of a paper form, Formatta’s solution quickly captures,
verifies, approves and integrates data used in enterprise processes with the business
critical systems used to run your organization.

Automate Critical Processes Today